Are your engines new?
Yes. Sometimes they will use rebuilt parts, but they are always GUARANTEED to be unused, zero mile, brand new, crate engines.
Do they come with parts?
No, these engines are bare blocks. They will include very little if any external accessories. Sometimes they may come with a valve cover, timing cover, or oil pan. Please always use your original accessories wherever needed to ensure fitment and compatibility.
Do you ship?
Yes, we ship all over the country. Our shipping fees and times vary, depending on region and are always estimates. Additional charges may be applied for shipments going to commercial, residential, rural or limited access areas, liftgate services, use of services not originally requested, as well as re-consignment fees. For additional shipping info, please refer to our shipping section here: https://enginepartsnj.com/policies/shipping-policy
Do your engines come with warranty?
Yes they do. All of our engines come with a 6 month warranty. Our complete warranty policy can be found here: https://enginepartsnj.com/pages/warranty
What is your return and refund policy?
We have an explicit 30-day return policy if the item is returned outside of a warranty event. In the event of a warranty claim or return all refunds will go back to the original form of payment (no exceptions). If you purchased an item by mistake or you no longer need the item, reimbursement can only occur in the form of the total amount paid minus shipping charges. A restocking fee of 20% applies to items returned that are UNBOXED. Our entire refund policy can be found here: https://enginepartsnj.com/policies/refund-policy
Where are the engine's located?
Our engines are all located in the United States. They are sealed, packaged in a crate, and stored in our state of the art, climate controlled facility.
How can I speak to a real person?
Give us a call during business hours. We are open from 9am to 6pm (eastern standard time) Monday to Friday, and 9am to 2pm on Saturday.
We can be reached at 877-900-2695